Privacy Statement

Bridge Career Consulting 

At Bridge Career Consulting, we are committed to protecting your privacy in accordance with the Privacy Act 2020.

We approach your personal information with the same care and respect we bring to your career journey.

1. Purpose of Collection

We only collect personal information that is necessary to deliver our career guidance and coaching services.

This includes supporting you to explore career options, reflect on your strengths, and make informed decisions.

2. Information We Collect

We may collect:

• Name and contact details

• Information shared during coaching sessions

• Career interests, reflections, and goals

• Assessment results and supporting materials

• Website usage data (via cookies and analytics)

Providing information is optional, but if you choose not to provide certain details, we may be unable to deliver our services effectively.

3. Young People (Aged 16–18)

We work with young people aged 16–18 in the context of career development.

• Personal information is collected only with parent or guardian consent

• We encourage transparency between the young person and their parent/guardian while respecting the young person’s voice and autonomy

4. How We Use Your Information

Your information is used to:

• Deliver personalised career coaching and guidance

• Prepare reports and recommendations

• Communicate with you about services

• Improve our services and website experience

We do not use your information for purposes unrelated to your engagement with us.

5. Use of Technology and AI Tools

We may use digital tools, including large language models (LLMs), to support aspects of our work.

• No personal identifiers, documents, or identifiable client information are entered into these tools

• All outputs are reviewed and curated by Brigitte Bagg

• Recommendations are intended as a starting point for exploration

Final decisions should reflect your own research, values, and evolving interests.

6. Storage, Security, and Retention

We take reasonable steps to protect your information from loss, unauthorised access, or misuse.

Your information is stored using secure, trusted platforms.

Retention

As a guideline aligned with professional practice in New Zealand:

• Client records are typically retained for up to 7 years

• This supports continuity of service and meets general business and legal record-keeping expectations

Information is securely deleted when no longer required.

7. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only:

• With your consent

• Where required by law

• With trusted service providers who support our operations and are required to safeguard your information

8. Overseas Data Storage

Some of the platforms we use (such as Zoom and Canva) may store or process data outside New Zealand.

When this occurs, we take reasonable steps to ensure your information is protected in a way that aligns with NZ privacy standards.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Understand how visitors use the site

• Improve user experience

You can manage or disable cookies through your browser settings.

10. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request correction of your information

To do so, please contact us using the details below.

11. Privacy Breach Notification

If a privacy breach occurs that is likely to cause serious harm, we will:

• Notify you as soon as reasonably practicable

• Notify the relevant authority, including the Office of the Privacy Commissioner, where required

12. Complaints Process

If you have concerns about how you or your information has been handled:

• Contact us directly in the first instance

• We will acknowledge your concern and aim to resolve it promptly

• If you are not satisfied with the outcome, you may contact the Office of the Privacy Commissioner

13. Contact Details

Brigitte Bagg
Bridge Career Consulting
brigitte@bridgecareerconsulting.co.nz

14. Updates to This Statement

We may update this Privacy Statement from time to time. The most current version will always be available on our website.

Updated: March 2026